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Frequently asked questions

Top FAQ's

 

Lester's Oil contains a number of nutrients that are suspended in the oil base, they are not completely soluble and these can sometimes settle to form opaque objects within the capsule; these are quite normal and safe to consume. We recommend that you store your Lester's Oil in a cool dark location - the fridge is a great place particularly over summer. This will increase the likelihood of solidification of some of the ingredients and you may find that over time some of the other capsules also take on this appearance, again this is quite normal.

Generally speaking, no. This is in part due to the quality of the fish oil we use in Lester’s Oil. It undergoes a process of molecular distillation which removed traces of heavy metals and other impurities. Fish oils that haven’t been processed in this way can have more impurities and stronger odour. Secondly, because we work hard to maintain the freshness of the fish oil in Lester’s Oil, and we have every batch tested to prove that the omega 3 fatty acid content has not degraded - you are very unlikely to experience odourous fishy burps. If you suffer from gastro-esophogeal reflux disorder (GERD), or any other reflux issues, then there is a higher risk of reflux occurring with any fish oil product, including our Lester’s Oil. Some of our customers have found that by taking 1 capsule twice a day (e.g. one with breakfast and one with dinner) that this alleviates any mild reflux problems. Taking it as close to eating as possible may also help. If you suffer from severe reflux or heartburn, you may wish to discuss the use of Lester’s Oil with us first, or with your doctor.

It is always prudent to inform your Doctor when you start a new supplement, particularly if you are taking medication. If your GP is not familiar with the ingredients in any About Health products he can contact us via email.

Yes, we don’t sell everything under the sun, but try and cover as many bases with our products as possible. Each supplement has a different method of action and different benefits. They are formulated to be used together.

The proteins which cause a reaction in individuals allergic to pine nuts are not present in pine bark. However, if you have a severe nut allergy, we don't recommend taking Res-V.

It is a personal preference for the customer, as some people experience nausea after taking supplements. However, we don't recommend taking Res-V® with a high-fat meal due to possible negative affects on bioavailability

Due to insufficient data relating to the ingredients in Res-V and pregnancy/breast feeding we DO NOT recommend women taking Res-V during pregnancy or while breast feeding.

We do not recommend exceeding the recommended daily doses of our products. You may also want to try our new resveratrol formula - Res-V Ultimate as it contains 78% more of the key ingredients found in Res-V Plus

There is no definitive time frame within which we can say Res-V will have a positive impact on each individual, because personal health and lifestyle factors play major roles in each person’s wellbeing. Generally speaking however, our customers report benefits from as little as three weeks and up to three months after taking Res-V.

The fish oil in Lester’s Oil is a purified, concentrated oil. We have every batch of Lester's Oil lab tested in New Zealand and any mercury remaining is below detection limits.

All of our products except for Lester's oil and Lester's Oil Advanced are in two-piece vegetarian capsules. You can easily open the capsules and mix the contents in with a beverage and take them in this way. There are no safety or efficacy issues with this, but they have not been formulated for taste so there are no flavours or sweeteners meaning taking our products this way does not taste amazing and not all components will dissolve. Some products, especially those with herbal extracts, taste quite bitter whereas our Element 12 Magnesium for example is quite bland. You can mix with a small amount of water or juice, even better would be something with the texture of yoghurt, keeping it to just a spoonful to administer supplements, rather than mixing it all in with your food (as it will spoil your meal). Do not mix with hot food, cool or cold is best.

It has recently come to light that some of the colours used to make the capsules for our LifeMaxNR and FlamaSolve plus products are not natural. The colours in question are the blue for LifeMax NR capsule (it contains 3 natural colours and one synthetic one); and the red in FlamaSolve Plus (the white portion is natural, it is the red that uses 2 synthetic colours). We have confirmed that these colours are safe and comply with all regulatory standards; however, we know that you, our loyal customer hold us to a higher standard, and it's one we work very hard to meet and exceed. We let the ball slip on this point for these two products. But now that we know, we are working to remedy this mistake. As soon as it is practically possible, we will revert back to clear vegetable capsules for LifeMax NR and to white vegetable capsules for FlamaSolve Plus. We appreciate your understanding over the time it takes for this transition to occur. If you have any additional queries regarding this matter please contact us on 0800 999 309.

Latest FAQ's

 

Yes, simply make your cheque out to About Health and send your payment to the address below. We also accept NZ Post money orders and Internet banking payments via POLi. We can no longer accept cheques from Kiwibank. About Health PO BOX 302423, North Harbour 0751

Please email your details to us at [email protected] and we'll get back to you with some more information

Yes, we accept Internet banking payments via POLi, which is the secure, online payment option that allows you to use your internet banking to pay for goods. Alternatively, when you place your order and choose pay by internet banking, our banking details will be shown.

While these supplements are generally fine to use with low dose aspirin, strong blood thinners listed above can be enhanced by certain supplements. Many supplements (and foods) can have this effect, so its best to ask your GP or specialist. Read our more detailed article on this subject here: www.beaconhealthadvice.com/bloodthinningdrugs

Yes, this is fine.

Lester’s Oil is beneficial for skin health and appearance. A little known fact about Omega-3 is that it's important for skin health as well. Lester’s Oil also contains several other key ingredients and we have had a lot of positive feedback from customers delighted with improvements in their skin, hair and nails. Read our customer testimonials for yourself - http://abouthealth.co.nz/testimonials/

Fish Oil is known to support healthy cholesterol levels. Lester’s Oil contains a very high quality fish oil with twice the Omega-3’s of normal, bulk standard fish oil.